Shipping

Standard shipping: 12 to 20 business days (up to 3-5 months due to COVID) (No tracking number, no coverage)

Express shipping: 6-10 business days (up to 1-7 weeks due to COVID)(With tracking number, $100 insurance coverage)

(All shipping will delay due to the pandemic)

*Moonlight BJD House is NOT responsible for any delay due to production or shipping! 

*Please DO NOT place order if you need this item within paricular time frame.

Please contact us if there is a change in the shipping address before shipment.

All made to order items can be changed or refunded within 24 Hours. Please email us for any product change within 24 Hours. There will be no changes or refunds after 24 Hours. 

Please contact us within 48 hours after you receive the items if there is any damage or defect.