Outfit includes: bodysuit, overalls dress, chocker, leg straps, arm straps
Hat can be purchased as add-on
Outfit may differ slightly in color and brightness compared to pictures.
Shoes and unmentioned accessories are not included.
*All outfit from B.I.A are made to order.
*Small defects may occur in hand made products.
*Dark fabric may discolor the doll's body over time. Please change the cloth periodically.
*Please contact us if you have other inquires about sizes.
Lead Time: 6-12 Weeks. (due to the pandemic, lead time may add a couple of weeks)
For any items that are eligible for the payment plan:
The balance can be divided into 6-12 weeks depending on the finishing time for the item to be made. The total payment must be completed within 3 weeks after the customer receives the payment due notice.
All remaining balance are calculated with current exchange rates.
*Please notice any failure to pay the remaining balance will result in forfeiture of all monies received. NO REFUNDS.
Queen of Heart by B.I.A
Lead Time: 6-10 Weeks. (due to the pandemic, lead time may add a couple of weeks)
Standard shipping: 12 to 20 business days (No tracking number, no coverage)
Express shipping: 6-10 business days (With tracking number, $100 insurance coverage)
(All shipping may delay due to the pandemic)
All made to order clothing can be changed or refunded within 24 hours. Please email us for any product change within 24 hours. There will be no changes or refunds after 24 hours.
Please contact us within 48 hours after you receive the items if there is any damage or defect.