Outfit includes: one sweater
Human size sweater can be washed in wash machine, cold water, gentle cycle, flat dry. (washing bag comes with the sweater)
Shoes and unmentioned accessories are not included.
*All outfits from Dear Doll are made to order.
*Small defects may occur in hand made products.
*Dark fabric may discolor the doll's body over time. Please change the cloth periodically.
Lead Time: 4-6 months. (due to the pandemic, lead time may add a couple of weeks)
For any items that are eligible for the payment plan:
The balance can be divided into 4-6 months depending on the finishing time for the item to be made. The total payment must be completed within 3 weeks after the customer receives the payment due notice.
All remaining balance are calculated with current exchange rates.
*Please notice any failure to pay the remaining balance will result in forfeiture of all monies received. NO REFUNDS.
Feather Sweater 2023 by Dear Doll
Lead Time: 3-6 months. (due to the pandemic, lead time may extented)
Standard shipping: 12 to 20 business days (up to 3-5 months due to COVID) (No tracking number, no coverage)
Express shipping: 6-10 business days (up to 1-7 weeks due to COVID)(With tracking number, $100 insurance coverage)
(All shipping will delay due to the pandemic)
*Moonlight BJD House is NOT responsible for any delay due to production or shipping!
*Please DO NOT place order if you need this item within paricular time frame.
Please contact us if there is a change in the shipping address before shipment.
All made to order wig can be changed or refunded within 24 hours. Please email us for any product change within 24 hours. There will be no changes or refunds after 24 hours.
Please contact us within 48 hours after you receive the items (An full unboxing video will be required as proof for any defect and damage)
No insurance or coverage with standard shipping