Outfits and unmentioned accessories are not included.
*All items from MOCHA are made to order.
*Small defects may occur in hand made products.
*Dark fabric may discolor the doll's body over time. Please change the shoes periodically.
Lead Time: 10-12 Weeks. (due to the pandemic, lead time may add a couple of weeks)
Clean and Care: Please avoid direct sunlight and water, avoid heavy pulling.
LOAF by MOCHA
Lead Time:10-12 Weeks. (due to the pandemic, lead time may add a couple of weeks)
Standard shipping: 12 to 20 business days (No tracking number, no coverage)
Express shipping: 6-10 business days (With tracking number, $100 insurance coverage)
All Shoes can be changed or refunded within 24 hours. Please email us for any product change within 24 hours. There will be no changes or refunds after 24 hours.
Please contact us within 48 hours after you receive the items if there is any damage or defect.